Effective Date: February 18, 2025

Swaminiwas Old Age Home (“we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit swaminiwasoldagehome.org or interact with our services.

1. Information We Collect

We only collect information that is necessary for providing our services, ensuring a seamless user experience, and processing donations.

Personal Information

We do not require users to create an account, log in, or sign up. However, we may collect personal information when you:

• Make a donation (via Razorpay or other payment gateways)
• Contact us for inquiries or support

This information may include:

• Name
• Phone number
• Email address
• Postal address
• Payment details (processed securely via Razorpay)

Non-Personal Information

To improve our website and services, we collect non-personal data through Google Search Console and Google Analytics, including:

• Website traffic and visitor behavior
• Device, browser type, and operating system
• Pages visited and time spent on our site
• IP address (anonymized where applicable)
• Cookies and tracking technologies (see Section 5 for more details)

2. How We Use Your Information

Your information is used for the following purposes:

• Donation Processing: To process payments securely through Razorpay and issue receipts.
• Communication: To respond to inquiries or provide support.
• Website Improvement: To analyze user behavior and improve website functionality.
• Legal Compliance: To fulfill regulatory and legal obligations when required.

3. Data Protection & Security

We take appropriate measures to ensure the security of your data:

• No Unnecessary Data Collection: We do not ask for login/signup or collect unnecessary information.
• No Selling or Sharing: We do not sell, rent, or trade your personal data with third parties.
• Secure Payment Processing: Donations are handled via Razorpay, which follows industry-standard encryption and security protocols.
• Google Services Compliance: Google Search Console and Google Analytics data are used per Google’s privacy policies.
• Legal Compliance: We may share data with government authorities only when legally required.

4. Your Rights & Choices

You have the right to:

• Request access, correction, or deletion of your personal information.
• Opt out of marketing communications at any time.
• Manage cookies and tracking settings through your browser preferences.

For requests, contact us at swaminiwasoldagehome@gmail.com.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance. You can control or disable cookies through your browser settings.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

7. Contact Us

For privacy-related concerns, please reach out to:

Email: swaminiwasoldagehome@gmail.com
Website: swaminiwasoldagehome.org